Store Policy

About us and how to contact us

Humble Power is the online store of Humble Power for Readymade Garments Trading Co. L.L.C, a company registered in Dubai, United Arab Emirates.

Email: info@humblepower.ae
Customer service hours: Monday to Friday, 9am – 5pm (UAE time)
Registered address: Office F1-417, Property Investment Office 4, Dubai Investment Park First, Dubai, United Arab Emirates
Trade licence: 1263962 (Dubai DED)

We sell online only. Our office is not a shop, so please email us before you visit.

Customer Care

We aim to resolve all customer questions and requests as soon as possible and to keep you informed throughout the process.

Wholesale Inquiries

If you are interested in buying wholesale from us, please email noor@humblepower.ae. We’re happy to set up a wholesale account for you or answer your questions.

Payment Methods

– Credit / Debit Cards, Apple Pay and Google Pay

– Tamara and Tabby (pay in instalments)

– Cash on delivery (UAE only, AED 10 fee)

Payment confirmation

Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.

You have 24 hours to cancel your purchase. Please contact us at info@humblepower.ae. Refunds will be made back to the payment method used initially by the customer, within 10 business days. Your bank may take a little longer to show it in your account.

Orders that have already been dispatched can’t be cancelled, but you can return them within 15 days of delivery. See our Returns & Exchange page.