SHIPPING POLICY

At Humble Power, we strive to provide a seamless and efficient shipping experience for our customers. Here’s an overview of our shipping policy:

Order Processing Time: Once you place your order, our team works diligently to process and prepare it for shipping. The typical order processing time is 2–3 working days.

Shipping Method: We partner with reliable carriers to ensure your orders are delivered safely and on time.

Delivery Rates:

  • United Arab Emirates: free delivery on every order.
  • Saudi Arabia, Qatar, Oman, Kuwait, Bahrain & Jordan: free delivery on orders of AED 700 or more; flat rate of AED 50 per order below AED 700. Express delivery with DHL / FedEx is available for AED 85.
  • United States, United Kingdom, Canada & Australia: Express delivery with DHL / FedEx, AED 150 per order.
  • Other countries: we can ship worldwide — please contact us for a quote at info@humblepower.ae.

The exact shipping cost is always shown at checkout before you complete your order.

Cash on delivery: available in the UAE only, with a cash on delivery fee of AED 10 shown at checkout. Paying by card, Apple Pay, Google Pay or Tabby has no extra fee.

Orders to Oman: the courier requires the recipient's Civil ID or passport number. Please add it in your bag before checkout, or reply to your order confirmation email with it.

Shipping Duration: Delivery times are counted from the day your order is dispatched (working days, Monday to Friday):

  • United Arab Emirates: 1–3 working days.
  • Saudi Arabia, Qatar, Oman, Kuwait, Bahrain & Jordan: 5–8 working days with standard delivery, or 4–5 working days with Express (DHL / FedEx).
  • United States, United Kingdom, Canada & Australia: 3–5 working days with Express (DHL / FedEx).

Order Tracking: For your convenience, we provide order tracking information once your order is shipped. You can track the status and location of your package using the tracking number provided.

Shipping Delays: While we make every effort to ensure timely delivery, please be aware that shipping delays may occur due to circumstances beyond our control, such as customs inspections, weather conditions, or other unforeseen events. We appreciate your understanding in such cases.

Customs and Duties: Please note that some orders may be subject to customs fees or import duties based on your location. These fees, if applicable, are the responsibility of the recipient and are collected by the courier on delivery and not Humble Power. Humble Power does not have control over these fees, they are charged by your government. Once charged, customs and duties fees are not refundable. We recommend checking with your local customs office for more information on potential charges.

Address Accuracy: To prevent delivery issues, please ensure that the shipping address you provide is accurate and complete. We cannot be held responsible for orders delayed or returned due to incorrect or incomplete address information.

Shipping Support: If you have questions or require assistance regarding your shipment, please contact our customer support team at info@humblepower.ae. We’re here to assist you and make sure your order reaches you successfully.

At Humble Power, we’re dedicated to providing you with top-quality demure activewear and exceptional service. We appreciate your business and will always strive to deliver your orders efficiently and reliably.