Privacy Policy

Last updated: 31 October 2026

This is the privacy policy of www.humblepower.ae, the online store of Humble Power for Readymade Garments Trading Co. L.L.C (“Humble Power”, “we”, “us”). It explains how we collect, use and share your personal information when you visit or buy from our website.

WHO WE ARE

Humble Power for Readymade Garments Trading Co. L.L.C
Office F1-417, Property Investment Office 4, Dubai Investment Park First, Dubai, United Arab Emirates
Email: info@humblepower.ae

INFORMATION WE COLLECT

  1. Information you give us: your name, email address, phone number, delivery address, and anything you write to us (for example in an email, a review, a giveaway entry or a newsletter sign-up).
  2. Order information: the products you buy, prices, delivery details and order history.
  3. Payment information: payments are processed by our payment providers (such as Shopify Payments, Apple Pay, Google Pay, Tamara and Tabby). We do NOT store your full card details.
  4. Browsing information: when you visit our website, we and our partners automatically collect information such as your device, browser, IP address, pages viewed, products added to your cart, and how you reached our website. We collect this with cookies, pixels and similar technologies.

HOW WE USE YOUR INFORMATION

  1. To process and deliver your orders, returns and refunds.
  2. To answer your questions and give you customer service.
  3. To send you emails, SMS or WhatsApp messages about new products and offers, if you agreed to receive them.
  4. To show you relevant ads on other websites and apps, and to measure how well our ads work.
  5. To understand how our website is used and to improve it.
  6. To prevent fraud and keep our website secure.
  7. To meet our legal obligations.

WHO WE SHARE YOUR INFORMATION WITH

We do NOT sell, trade or rent your personal information. We share it only with service providers who help us run our business:

  1. Shopify, which hosts our online store.
  2. Payment providers: Shopify Payments, Tamara and Tabby.
  3. Delivery companies, including DHL and FedEx, to deliver your order.
  4. Klaviyo, to send our emails, SMS and WhatsApp messages.
  5. Brevo PushOwl, to send browser notifications if you allow them.
  6. Advertising and analytics partners: Meta (Facebook and Instagram), Google (including Google Analytics, Google Ads and YouTube), TikTok and Microsoft Clarity. These partners use cookies and pixels to measure visits and sales, and to show our ads to people who may be interested.
  7. Fraud prevention tools that check for suspicious orders.

We may also share information if the law requires it, for example to respond to a court order, or if our business is sold or merged.

COOKIES AND PIXELS

Cookies are small files saved in your browser. Pixels are small pieces of code from our advertising partners. We use them to keep your cart, remember your preferences, understand how our website is used, and measure our ads.

You can block or delete cookies in your browser settings, but some parts of the website may not work as well. You can also manage your ad settings in your Google, Meta and TikTok accounts.

MARKETING MESSAGES

You can unsubscribe from our emails at any time with the link at the bottom of each email, and from SMS or WhatsApp messages by replying STOP or by writing to info@humblepower.ae.

HOW LONG WE KEEP YOUR INFORMATION

We keep order information for as long as we need it for our business and for legal and tax reasons. We keep marketing information until you unsubscribe or ask us to delete it.

YOUR RIGHTS

You can ask us to see, correct or delete the personal information we hold about you, or to stop using it for marketing. Email info@humblepower.ae and we will reply as soon as possible. We handle your information in line with the laws of the United Arab Emirates.

SECURITY

www.humblepower.ae takes reasonable steps to protect your information. However, no website or online transfer is completely secure.

MINORS

www.humblepower.ae is not intended for people under the age of 18, and we do not knowingly collect personal information from them.

OTHER WEBSITES

Our website links to other websites, such as Instagram and Facebook. We are not responsible for their privacy practices. We suggest you read their privacy policies.

CHANGES TO THIS POLICY

We may update this policy from time to time. Changes are effective on the day they are posted, and the date at the top shows when it was last updated.

CONTACT US

For any question about your privacy, email info@humblepower.ae.